Legal

Privacy Policy

This policy explains how we collect and use information when you contact AC Service Qatar.

Effective date: You can update this date anytime.

1) Information we collect

When you contact us by WhatsApp, phone, or email, we may receive:

Your name, phone number, and contact details
Your area / location details (to reach your place)
Service request details (AC type, issue description, photos/videos you share)

2) How we use your information

We use your information only for service-related purposes, such as:

Responding to your request and scheduling service
Providing support and updates
Improving our service experience and communication

3) WhatsApp and phone calls

When you message us on WhatsApp or call, your communication is handled through those platforms. Their own privacy policies may apply.

4) Sharing your information

We do not sell your personal information. We may share limited information only when needed to complete your service request (for example, confirming location details for service scheduling).

5) Data retention

We keep service-related messages and contact details only as long as required for customer support, record keeping, and future service follow-ups.

6) Security

We take reasonable steps to protect your information. However, no method of transmission over the internet is 100% secure.

7) Your choices

You can request updates or deletion of your contact details by emailing: helpme@ac-qatar.com

8) Updates to this policy

We may update this Privacy Policy anytime. Any updates will be posted on this page.

9) Contact

If you have questions about this policy, contact us:

💬 WhatsApp 📞 Call Contact Page