Legal

Terms & Service Policy

These terms describe how AC Service Qatar handles bookings, service work, pricing, cancellations, and warranties. By contacting or booking service, you agree to these terms.

Important: Prices and availability can vary based on location, AC type, issue complexity, spare parts availability, and timing.

Fast booking

For fastest confirmation, send area + building + AC type + issue on WhatsApp.

Urgent calls

For emergency issues, call directly: +974 5009 5204

1) Service scope

We provide AC repair, maintenance, and installation services across Qatar. The final scope of work is confirmed after inspection and diagnosis.

2) Booking & response time

We aim to respond quickly, but arrival time can depend on location, traffic, technician availability, and job queue. We may suggest an alternative time if needed.

3) Diagnosis & estimates

For many cases, an on-site inspection is required before final pricing. Estimates provided on WhatsApp/phone are approximate until inspection.

4) Pricing

Pricing depends on AC type (split/window/central), issue complexity, spare parts, and travel requirements. If spare parts are required, parts cost will be informed before installation whenever possible.

5) Customer responsibilities

To ensure safe and quick service, the customer should:

Provide accurate location and access details
Ensure safe access to the unit (indoor/outdoor)
Inform us in advance if building access permissions are required
Keep pets/children away from the working area during service

6) Cancellations & rescheduling

If you need to cancel or reschedule, please inform us as early as possible. For last-minute cancellations after technician dispatch, a visit charge may apply depending on travel and scheduling impact.

7) Warranties & guarantees

Any warranty (if applicable) depends on the nature of work and parts used. Warranty does not cover damages due to misuse, power issues, unrelated faults, or external causes. If a warranty is offered, details will be communicated on the invoice/message.

8) Limitations

We are not responsible for delays or failures caused by factors outside our control (including building access restrictions, power issues, weather, or third-party equipment problems).

9) Safety

We may refuse or stop work if conditions are unsafe (for example, risky access to outdoor units without safe support).

10) Contact

For questions about these terms, contact us:

💬 WhatsApp 📞 Call Contact Page